The below policy applies to orders placed on www.covalon.com.
Covalon Technologies Ltd. is unable to accept returns or exchanges at this time.
Orders placed for products through www.covalon.com are final sale and not eligible for returns or exchanges.
If you have received your order with an error, please contact us at [email protected] with details of the error and your contact information. A representative will take action as appropriate.
Where applicable and once approved by a Covalon representative, refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment.
LATE OR MISSING REFUNDS (WHERE APPLICABLE)
If you were approved for a refund and have not yet received it: 1) Double-check your bank or credit card statements as applicable, 2) Contact your credit card company or your bank, as it may take some time before your refund is officially posted. 3) If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].