Privacy & Policies

COVALON PRIVACY POLICY

This Privacy Policy describes the ways Covalon (including all affiliates) collects, uses, and shares any personal information that you may provide via www.covalon.com or other Covalon website (“Website”). It also informs you about your rights and choices with respect to any personal information you provide, and how you can reach us for answers to your questions.

By using the website, you agree that Covalon and its affiliates, contractors and agents, may collect, use and disclose such information in accordance with this privacy policy and as permitted or required by applicable law. If you do not agree, please do not use this website or submit any personal information to Covalon.

NATURE OF INFORMATION COLLECTED

Covalon may collect information, including personal information, for the following purposes:

• to communicate with you including when you request additional information about Covalon or its products;
• when you purchase products;
• to set-up your account and ensure proper billing and account administration;
• to measure customer interest in various products and services Covalon offers;
• to provide you with services, offers and updates;
• to customize your online experience;
• to detect and protect Covalon against error, fraud and other criminal activity;
• as permitted by, and to comply with, any legal and regulatory requirements;
• as specified in this Privacy Policy and for any other use for which you consent.

For Website visitors, Covalon may collect anonymous information via cookies, pixel tags, web server logs, and other similar technologies when you visit or interact with the Website. The anonymous information is collected and tracked in aggregate and may include the browser used, operating system, resolution of screen, location, language settings in the browser, the site you came from (if via hyperlink), keywords searched (if arriving from a search engine), the number of page views, information you enter, and information for functional or marketing purposes. This information is used to measure and improve the effectiveness of the Website and enhance the experience for visitors. Personal information – such as your name, address, phone number and email address – is not collected as you browse. Covalon treats this information as Personal Information only if it is associated with your contact information. Covalon may also share such information with its service providers in order to provide a requested service or transaction or analyze visitor behavior on the Website.

By continuing to visit the Website, you agree to the placement of cookies on your computer or device. You may have the choice to not accept cookies, and in that case, your experience may not be as functional as it would otherwise be.

If you choose to purchase products or contact Covalon for more information directly through the Website, you will be required to provide certain personal information. This is entirely voluntary. However, provision of that information is required to fulfil any order, or for Covalon to respond to your requests. If you do not agree with the use and disclosure of your information as provided in this policy, you will not be entitled to purchase products or contact Covalon via this Website.

Covalon does not knowingly collect personal information from anyone under the age of 18, without the consent of a parent or guardian.

SAFEGUARDING THE INFORMATION

Covalon takes steps to protect personal information from theft, loss and unauthorized access, copying, modification, use, disclosure and disposal. However, the internet is not fully secure, and while the Website has security measures in place to protect the loss, misuse and alteration of the information provided on it, Covalon cannot ensure or warrant the security of any information you transmit through the Website. Records are electronic and maintained on a secure network, however you provide the information at your own risk.

EXTERNAL LINKS

Other websites to which you link from the Website will have their own privacy policies that are likely to differ from the provisions provided herein. Covalon makes no representations or warranties with respect to any hyperlink or linked website. Your use of any hyperlink and linked site is solely at your own risk.

AMENDMENTS TO THIS PRIVACY POLICY

Covalon reserves the right to amend this Privacy Policy at any time and without notice. Any amended Privacy Policy will be posted on this page.

CONSENT

By browsing or submitting personal information through the Website, you hereby consent to the collection, use, disclosure and processing of your information by Covalon and its affiliates, contractors and agents for the purposes outlined.

You may withdraw consent for Covalon to use your personal information, however the withdrawal of consent is not retroactive. In addition, after such withdrawal, Covalon may not be able to provide you with the products, services, or benefits of information which may be of value to you.

ACCESS AND CORRECTION

Upon your written request and in accordance with applicable law, Covalon will provide you with information regarding the existence, use and disclosure of personal information that you have provided, or Covalon has collected.<

Where disclosure might reveal personal information of another individual, confidential business information, information protected by solicitor-client privilege, or information that was collected in the course of a formal dispute resolution process or in relation to the investigation of a breach of an agreement or contravention of a law or regulation, we may not provide access to all of the personal information available.

QUESTIONS AND COMMUNICATIONS

To access, change or modify your personal information or for additional information about this Privacy Policy, please contact us at info@covalon.com.

Covalon will respond to you via the contact information provided within 30 days after we receive the request.

POLICIES

Our Speak Up policy is intended to encourage all team members to ask questions, seek guidance and
clarifications, or report any concerns that they may have about their workplace and our business. Click here to read our Speak Up policy.